Inspections built for car rental agencies

The problem: one return, two versions

At return, the renter says the scratch was already there, your agent remembers it differently, and the pickup paperwork says nothing. Without dated photos or a signature, you settle each case on the spot, often as a goodwill gesture.

Paper checklists vary from one agent to the next. Photos taken on a personal phone end up scattered across galleries, chat apps and inboxes. When a claim lands a month later, finding the right picture takes time.

A guided flow, the same for every agent

The app walks through the same steps at every pickup and every return: renter details, documents, mileage and fuel, photos, damage, signatures. An agent cannot skip a step by habit, because the flow chains them.

For a car, the app asks for fourteen shots: dashboard, front, rear, all four sides, all four wheels, front and rear interior, and the trunk. A guide shows where to stand for each picture, and the agent can add extra photos.

• Renter's driving licence photographed at pickup, ID document optional
• Mileage recorded, with a photo of the odometer as supporting evidence
• Fuel level set on the gauge
• Damage circled directly on the photo, with a type (scratch, dent, crack, chip, stain or other) and a note
• Renter's signature, then the agent's, on screen

The return, compared with the pickup

When the car comes back, the agent runs the flow again and Fleedy sets the final condition next to the initial one. The report shows pickup and return photos side by side, so a difference is visible without a word of explanation.

The renter signs on the agent's phone before leaving. The conversation happens in the car park with the images in front of both people, rather than three weeks later by email.

A report anyone can verify

Once the signatures are in, the inspection is locked on the server and Fleedy seals the PDF report with a SHA-256 fingerprint. A renter, an insurer or a partner can check on the verification page that the file is the one the agency sealed, without creating an account.

The signature is an enhanced simple electronic signature (SES+), neither advanced nor qualified within the meaning of the eIDAS Regulation; its evidential value is assessed by the judge. The fingerprint makes it possible to prove that the report has not been modified since it was signed.

What operators say

Ilyes B., Operations Manager at Drivo, describes his use: "We stopped losing hours on return disputes. Every inspection is documented, signed, and sealed before the renter leaves the lot."

At Drivo, Fleedy is associated with 42% fewer return disputes after 90 days and an average of 12 minutes to complete a departure inspection. Those figures come from the Drivo agency; your results depend on how you work.

Sized for small fleets

Starter covers 5 vehicles and 2 accounts for 29 EUR excl. VAT per month. Pro goes to 20 vehicles and 5 accounts for 79 EUR, Fleet to 75 vehicles and 10 accounts for 199 EUR (European prices). Every feature is included in every plan.

The agency admin handles billing, settings and the logo that appears on reports. Team members run inspections without access to billing.

What to know before you start

Fleedy needs an internet connection to upload photos and signatures and to seal the report. Make sure you have signal where the handover takes place.

On the data side, source photos and identity documents are deleted when the return is finalized, and at the latest one year after certification. The report's fingerprint is kept so it can still be verified.

Frequently asked questions